Privacybeleid

Legal Notice

Last Updated: 31-5-2026

Business Information

Business Name: IVYLUNA

Location: Amsterdam, Netherlands

Email Address: info@ivylunashop.com

Website: www.ivylunashop.com

Chamber of Commerce (KvK): 42015490

VAT Number: NL005433859B26

Customer Support

For any questions regarding orders, products, shipping, returns, refunds, or general inquiries, please contact us at:

Email: info@ivylunashop.com

We aim to respond within 1–3 business days.

Intellectual Property

All content displayed on this website, including but not limited to logos, product images, graphics, branding, product descriptions, text, and website content, is the intellectual property of IVYLUNA and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Disclaimer

IVYLUNA strives to ensure that all information presented on this website is accurate and up to date. However, we do not guarantee that all content is free from errors, omissions, or inaccuracies.

We reserve the right to update, modify, or remove content at any time without prior notice.

To the fullest extent permitted by law, IVYLUNA shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.

Governing Law

These terms and all transactions conducted through this website shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.

TikTok Pixel and Marketing Technologies

To improve our website, advertising performance, and overall customer experience, Ivy Luna uses the TikTok Pixel and TikTok Events API. These technologies help us understand how visitors interact with our website, which products are viewed, and how our advertisements perform.

As part of this process, certain information may be collected and shared with TikTok, including:

Email address (if provided)
First and last name
Phone number (if provided)
City and country/region
Website activity, such as viewed products, add-to-cart actions, checkout activity, and completed purchases

This information is used solely for analytics, marketing, and advertising purposes. It allows us to optimize our advertising campaigns, measure their effectiveness, and provide more relevant content and offers to our customers.

Ivy Luna processes personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

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Contact Information

IVYLUNA

Amsterdam, Netherlands